Frequently Asked Questions
Everything you need to know about our premium optics and electronics.
What is the standard shipping timeframe for Samyang lenses?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do Samyang lenses come with a manufacturer warranty?
Yes, all our electronic products and lenses come with a 1-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
What is your return policy for open-box electronics?
We offer a 30-day return policy. Items must be returned in their original packaging with all accessories included. A restocking fee may apply if the item shows signs of significant use.
Are Samyang lenses compatible with my mirrorless camera system?
We offer lenses for various mounts including Sony E, Canon RF, Nikon Z, and Fuji X. Please check the specific product specifications to ensure compatibility with your camera body.
How do I update the firmware on my AF lenses?
Firmware updates can be performed using the Samyang Lens Station. Simply connect the lens to your computer via the station and use our dedicated Lens Manager software.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and interest-free installment plans through our financing partners.